Frequent Asked Questions

Welcome to enchanting East Africa! A region with a vast holiday options – rich wildlife, captivating beaches, historical monuments and most of all the cradle-coinage of ‘safari’ which suggests a plethora of destinations to explore with African Hartebeest Safaris.

Kenya Tourism

  • What travel documents do I require?

    • You must be in possession of a passport that is valid for 6 months past the day of your departure. In the Visa section of your passport, you must have at least three blank pages available.

  • What are the recommendations on vaccinations for Kenya?

    • A Yellow Fever vaccination certificate is only required for travellers 1 year of age and older coming from – or who are in airport transit for more than 12 hours within – a country with risk of Yellow Fever transmission.

  • What is the Kenya Currency?

    • The Kenya Shilling is the official currency of Kenya. You can use the Kenya Shilling for smaller expenses like shopping at local markets, restaurants and super markets. The US dollar is used in many places too, especially in touristic areas where they prefer dollars over local currency. 1 US Dollar is about 100 Kenya Shillings. It is important to bring US bills that were made in years later than 2006, as only newer bills are accepted in Kenya.

  • What about Safety?

    • When travelling through Africa, be aware and cautious not to display flashy items or accessories. Generally, be vigilant and stay aware of the location of your belongings at all times.

  • What Should I pack?

    • A practical pair of walking shoes is highly recommended to bring on your safari. Although the beaming sun is hot in the middle of the day, mornings and evenings are cool after the sun goes down. It is recommended you come prepared with clothing that you can layer, and at least one warm jacket and full-length pair of pants. It may be useful to bring a light rain jacket and other water-resistant gear for days when there are heavy rains.

  • Do I need insurance?

    • We highly recommend for every traveler to book a medical cover / insurance from their country of origin. We do provide an AMREF MEDICAL cover which offers air evacuation only from parks /reserves to Nairobi to a local well renowned hospital with good medical care.

  • Visa Applications.

    • If you wish to apply for a visa to Kenya, you can do so online via this link https://accounts.ecitizen.go.ke/register/visitor

  • What is the best time to visit Kenya?

    • Kenya is a year-round destination, with good game viewing throughout the year. For the best time to visit, you'll probably want to visit between June and August, when the great annual migration is in full swing - a truly magical spectacle. If you are looking to visit Kenya during the warmer summer months then you'll want to visit between December and March. October - January are the best months to enjoy a Kenya beach holiday, with whale sharks spotted off the coast between January and March.

  • How many days should I stay in one location?

    • We don’t rush our guests! Game viewing and our stunning landscapes are best enjoyed with ample time! Hence, we always recommend that you stay for a minimum of 3 nights in one location, allowing you 2 full days to enjoy the area and the various activities offered. Where only one night is adequate, we will advise you.

  • How do I go about booking / planning a trip?

    • Once you send us an enquiry, we shall assign one of our experienced Tour Consultants to help design the Safari of your dreams! With our extensive knowledge we’re able to give you best advice and recommendations to suit your interest. We are dedicated to making your trip a memorable experience in every aspect! We would need to know the number of persons traveling, if there any children in the group and their ages, the number of days you have available, travel dates if known and your budget / interest.

  • Which payment methods are available?

    • We accept payments via bank transfer, online transaction or credit card payment. Please note that all credit card payments incur a surcharge of 5%. Cash payments are acceptable, however we do not encourage it.

  • Will I have the same guide throughout my trip?

    • When entirely on a “road safari” you will have the same guide throughout your trip. If you fly between locations, we may need to allocate different guides to you.

  • Children on safari / Family Travel?

    • The perfect countries to take children on Safari are Kenya & Tanzania with Kenya being “more child friendly” and the best destination to have a “first time safari”. Children of any age can “join” a safari whereby we do recommend that your child is at least 3 years of age as it is harder to travel with infants. Many properties offer family rooms or family suites which are either one larger room / tent or simply inter-connecting rooms / tents. We do recommend that you check driving distances with your consultant. We offer specific “FAMILY SAFARIS” which are tried and tested and each location offers unique activities to choose from.

  • Wi-Fi during safari & charging of devices:

    • Most camps & lodges offer free Wi-Fi and this can also be arranged for your safari vehicle (for road safaris only). However, when driving between reserves & parks Wi-Fi needs to be requested in advance. Most of our vehicles have sockets for charging your devices while on the road. Kenya electrical sockets are UK type, 3 pin square – 220 volts

  • How much luggage can I carry?

    • Please ensure that your baggage is packed in soft bags and should weigh no more than 15 to a maximum of 20 kgs per person. It’s possible to store luggage during the safari either at your hotel if you are returning thereafter your trip or in our offices. Most lodges have laundry facilities at an extra charge. On air safaris the maximum luggage allowance per person is strictly 15 kgs including hand luggage in soft bags. As the aircrafts are small the luggage space is limited.

Tanzania Tourism

  • What travel documents do I require?

    • You must be in possession of a passport that is valid for 6 months past the day of your departure. In the Visa section of your passport, you must have at least three blank pages available.

  • What are the recommendations on vaccinations for Tanzania?

    • A Yellow Fever vaccination certificate is only required for travellers 1 year of age and older coming from – or who are in airport transit for more than 12 hours within – a country with risk of Yellow Fever transmission.

  • What is the Tanzanian Currency?

    • The Tanzanian Shilling is the official currency of Tanzania. You can use the Tanzanian Shilling for smaller expenses like shopping at local markets, restaurants and super markets. The US dollar is used in many places too, especially in touristic areas where they prefer dollars over local currency. 1 US Dollar is about 2315,- Tanzanian Shilling. It is important to bring US bills that were made in years later than 2006, as only newer bills are accepted in Tanzania.

  • What about Safety?

    • When travelling through Africa, be aware and cautious not to display flashy items or accessories. Generally, be vigilant and stay aware of the location of your belongings at all times.

  • What Should I pack?

    • A practical pair of walking shoes is highly recommended to bring on your safari. Although the beaming sun is hot in the middle of the day, mornings and evenings are cool after the sun goes down. It is recommended you come prepared with clothing that you can layer, and at least one warm jacket and full-length pair of pants. It may be useful to bring a light rain jacket and other water-resistant gear for days when there are heavy rains.

  • Do I need insurance?

    • We highly recommend for every traveler to book a medical cover / insurance from their country of origin. We do provide an AMREF MEDICAL cover which offers air evacuation only from parks /reserves to Nairobi to a local well renowned hospital with good medical care.

  • Visa Applications.

      If you wish to apply for a visa to Tanzania, you can do so online via this link https://eservices.immigration.go.tz/visa/.

  • What is the best time to visit Tanzania?

    • The Serengeti National Park and Ngorongoro Conservation Area Authority are good for safari throughout the year. June and July are the best months to see the wildebeest migration. During February, the wildebeest spend their time on the short grass plains of the southeastern part of the ecosystem, grazing and giving birth to approximately 500,000 calves within a 2 to 3 week period. Few calves are born ahead of time and of these, hardly can survive. The dry months offer good wildlife viewing and easy accessibility throughout Tanzania. Tarangire and the southern and western circuit parks (including Katavi, Selous and Ruaha) are best visited in the dry season, from June to October every year. And beach holidays in Zanzibar can be arranged throughout the year however we do not recommend you to go there during rain season starting in mid March to Late May.

  • How many days should I stay in one location?

    • We don’t rush our guests! Game viewing and our stunning landscapes are best enjoyed with ample time! Hence, we always recommend that you stay for a minimum of 3 nights in one location, allowing you 2 full days to enjoy the area and the various activities offered. Where only one night is adequate, we will advise you.

  • How do I go about booking / planning a trip?

    • Once you send us an enquiry, we shall assign one of our experienced Tour Consultants to help design the Safari of your dreams! With our extensive knowledge we’re able to give you best advice and recommendations to suit your interest. We are dedicated to making your trip a memorable experience in every aspect! We would need to know the number of persons traveling, if there any children in the group and their ages, the number of days you have available, travel dates if known and your budget / interest.

  • Which payment methods are available?

    • We accept payments via bank transfer, online transaction or credit card payment. Pls. note that all credit card payments incur a surcharge of 5%. Cash payments are acceptable, however we do not encourage it.

  • Will I have the same guide throughout my trip?

    • When entirely on a “road safari” you will have the same guide throughout your trip. If you fly between locations, we may need to allocate different guides to you.

  • Children on safari / Family Travel?

    • The perfect countries to take children on Safari are Kenya & Tanzania with Kenya being “more child friendly” and the best destination to have a “first time safari”. Children of any age can “join” a safari whereby we do recommend that your child is at least 3 years of age as it is harder to travel with infants. Many properties offer family rooms or family suites which are either one larger room / tent or simply inter-connecting rooms / tents. We do recommend that you check driving distances with your consultant. We offer specific “FAMILY SAFARIS” which are tried and tested and each location offers unique activities to choose from.

  • Wi-Fi during safari & charging of devices:

    • Most camps & lodges offer free Wi-Fi and this can also be arranged for your safari vehicle (for road safaris only). However, when driving between reserves & parks Wi-Fi needs to be requested in advance. Most of our vehicles have sockets for charging your devices while on the road. Tanzanian electrical sockets are UK type, 3 pin square – 220 volts

  • How much luggage can I carry?

    • Please ensure that your baggage is packed in soft bags and should weigh no more than 15 to a maximum of 20 kgs per person. It’s possible to store luggage during the safari either at your hotel if you are returning thereafter your trip or in our offices. Most lodges have laundry facilities at an extra charge. On air safaris the maximum luggage allowance per person is strictly 15 kgs including hand luggage in soft bags. As the aircrafts are small the luggage space is limited.